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The
goal of this certificate program is to enhance the current
skills of the office professional and to help develop new
skills for those entering this area of work.
By
participating in this certificate program, the office
professional can gain experience in dealing with internal
and external customers, developing skills to take messages
and record information clearly and accurately.
The participant will gain knowledge of interpersonal
communications. They can customize the certificate with their supervisor,
whether it is a need for training in project management or
principles of public service.
This
is a great
training for the front line office professional to gain
these skills whether they are new or experienced in the
field. New
classes are being added to enhance to electives in this
program to further the possibilities of customization in
this certificate program.
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